Communicate Bad News Compassionately

Sometimes, there's no way around making a hard decision that will negatively impact employees. That being said, how you communicate those decisions matters and can have a huge impact on company morale as well as your employee brand that lasts long after the decision has been made. This guide sheds light on the best delivery methods and message components to compassionately deliver hard news.
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Collective is an NYC-based diversity, equity, and inclusion consultancy and research lab that is shifting how millennial-driven organizations build, grow, engage, and retain diverse teams. We take a bold approach to building inclusion into the foundation of organizations, using a holistic blend of comprehensive data and an emphasis on the human experience. We believe in true partnerships that amplify marginalized voices and drive sustainable change.